Nomlet
How can we help?
Common questions
The result looks wrong
The AI can misread a photo, especially a busy plate, a dish with hidden ingredients, or a label at an angle. Try a closer, well-lit photo of one food at a time, or of the ingredients list itself. If it is still wrong, send us the photo and the result and we will look into it. And remember: Nomlet is guidance, not medical advice; when in doubt, ask your paediatrician.
My first check wasn't free
The free check is one per device. If the app was installed on this phone before (including as Eyi, its previous name), the free check has already been used.
Restoring Premium on a new phone
Settings → Restore purchases, signed in to the same Apple ID or Google account you bought with. To bring your children and history across as well, sign in on both phones from Settings → Account.
Cancelling Premium
On iPhone: Settings → your name → Subscriptions → Nomlet. On Android: Play Store → your profile → Payments & subscriptions → Subscriptions. Premium stays active until the end of the period you have paid for. Refunds are handled by Apple or Google under their policies.
Deleting my data
Settings → Delete my data removes your name, your child profiles, your whole history and every photo from our servers immediately. Photos are also deleted automatically 90 days after each check. Details are in the privacy policy.
I used the Eyi app
Nomlet is the same app under its new name and owner. Your children and history came across with it; if anything is missing, email us with your account code.